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Refund & Return Policy – Quick Mobile

Last Updated: 11-02-2026

At Quick Mobile, we strive to make your experience smooth and hassle-free. This Refund & Return Policy explains the conditions under which you may return a product or request a refund for our selling, buying, and repair services.

1 – When Can You Request a Return or Refund?

(a) Buying a Device

You may request a return or refund if:

  • You receive a wrong device or wrong model.
  • The device is not working or has a major functional defect at the time of delivery.
  • The device condition does not match the description (e.g., "Like New" vs. "Fair").

Timeframe: Requests must be raised within 7 days of delivery.

(b) Selling a Gadget

  • The sale is final and you can't return the gadget after you get paid for it.
  • Once you give Quick Mobile ownership, you can't get your money back.

(c) Repair Services

You may request a re-service or partial refund if:

  • The repair issue persists within the repair warranty period.
  • Parts used are defective or not functioning as promised.
  • If the gadget can't be fixed, you'll get a partial refund.
  • Please Note: that you can't get your money back if you accidentally damage something, get it wet, or don't take care of it after the repair.

2. How refunds are handled

  • the same way you purchased the item (for example, using a bank transfer, UPI, or credit card) will be used to start the refund.
  • It could take up to 7 business days for refunds to show up in your account. For cash-on-delivery orders, you can only get your money back through a bank transfer or UPI.
  • In case of Cash-on-Delivery orders, refunds will be processed via bank transfer or UPI only.

3. When Refunds Are Not Possible

  • Feeling guilty about a purchase or changing your mind.
  • Cosmetic issues or tiny defects that don't affect how well the item works.
  • Devices that break after they are delivered or repaired.

4. Contact Information for Returns and Refunds

To submit a request, please reach out to:
Email: [support@quickmobile.in]

Legal Note: Refunds are governed by applicable consumer protection laws. Quick Mobile reserves the right to reject claims found to be fraudulent or outside policy terms.